AI chatbot for customer support

Train an AI chatbot on your docs in minutes.

Oxidesk turns your knowledge base into a 24/7 support assistant—with citations, human handoff, and answers you can trust.

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8,000+ teams

Nova

Online now - replies in seconds

Hi there! I am Nova. Ask me anything from your docs.
Do you offer refunds?
Yes - refunds are available within 30 days on paid plans. You can request one from Billing > Invoices. Refunds and cancellations Source

Ask me anything...

Feels like chatting with your most helpful teammate.

MH

Maya, Head of Support

71% resolved

without human help

How it works

Launch an AI customer support chatbot in three steps.

Upload your docs, train the assistant, and embed an AI chatbot on your site—without another ticket queue.

Upload

Add PDFs, help-center URLs, and knowledge-base articles.

Train

Oxidesk indexes topics, citations, freshness, and knowledge gaps.

Deploy

Embed the AI chatbot on your website, app, Slack, or help desk.

Features

AI chatbot features built for support teams.

Source-backed answers, smart handoff, freshness checks, guardrails, and knowledge-gap reporting in one focused workspace.

Source-backed answers

Every response can cite the document, paragraph, or help article that powered it.

How do refunds work?
You get a full refund within 30 days, with the source attached.

Cited sources

Billing policy.pdf

96%

Refunds FAQ

89%

Smart handoff

Escalate with context when the AI should step aside.

Freshness checks

Know which answers need updated source material.

Tone and guardrails

Control personality, forbidden topics, and reply confidence.

Knowledge gaps

See what customers ask when your docs do not answer enough.

Integrations

Connect your AI chatbot to the tools you already use.

Train from your knowledge base and deploy answers wherever customers ask for help.

Notion
Slack
Zendesk
Intercom
Drive
HubSpot

Customers

Support teams see the lift from day one.

We cut repetitive tickets in half without adding another workflow.
MH

Maya, Head of Support

The citation layer made our product team trust the answers immediately.
JO

Jon, Product Ops

Onboarding new agents is dramatically easier now.
PC

Priya, CX Lead

Our docs finally became a living support system.
AF

Alex, Founder

Customers get accurate answers before our team wakes up.
NS

Nora, Success Lead

Setup was fast, but the knowledge gap reports were the surprise win.
SO

Sam, Ops Manager

Pricing

AI chatbot pricing that scales with support.

Straightforward AI chatbot plans for teams that want better answers without another ticket queue.

Starter

Launch your first AI support assistant.

Solo

$29.00

/month

Currency: USD

Includes

  • 1 chatbot workspace
  • 1,000 AI answers / month
  • PDF, URL, and help center training
  • Source citations
Start Free

Growth

Scale AI support across your team.

Popular

$99.00

/month

Everything in Starter, plus

  • 5 chatbot workspaces
  • 10,000 AI answers / month
  • Slack, Intercom, and Zendesk
  • Analytics and knowledge gaps
  • Human handoff rules
Start Free

Enterprise

Advanced security, scale, and control.

Custom

Custom

Annual contracts available

Currency: USD

Everything in Growth, plus

  • Unlimited workspaces
  • Custom answer volume
  • SAML SSO and audit logs
  • Private deployment options
  • Priority support
Contact sales
View all plans

Documentation

Guides to launch your AI chatbot with confidence.

Setup guides, API notes, and rollout patterns for Oxidesk AI customer support.

No credit card required

Ready to give every customer a faster AI chatbot answer?

Launch a trained Oxidesk assistant, review knowledge gaps, and keep support moving without adding another queue.

Create your assistant View docs
Setup in minutes Cited answers Human handoff

Ready agent

Support Copilot

Trained on 1,248 source documents
Answer quality: 98%
Live on web, Slack, and help desk