AI chatbot for customer support

Train an AI chatbot on your docs in minutes.

Oxidesk turns your knowledge base into a 24/7 support assistant—with citations, human handoff, and answers you can trust.

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Oxidesk

Online now - replies in seconds

Hi there. I am Oxidesk. Ask me anything from your knowledge base.
Do you offer refunds?
Add your site URL or upload PDFs. Oxidesk indexes the pages and answers with citations. Help center and product docs Source

Ask me anything...

Answers from your docs, with the source attached.

MH

Support teams

Answers 24/7

from your own docs

How it works

Launch an AI customer support chatbot in three steps.

Upload your docs, train the assistant, and embed an AI chatbot on your site—without another ticket queue.

Upload

Add PDFs, help-center URLs, and knowledge-base articles.

Train

Oxidesk indexes topics, citations, freshness, and knowledge gaps.

Deploy

Embed the AI chatbot on your website, app, Slack, or help desk.

Features

AI chatbot features built for support teams.

Source-backed answers, smart handoff, freshness checks, guardrails, and knowledge-gap reporting in one focused workspace.

Source-backed answers

Every response can cite the document, paragraph, or help article that powered it.

How do refunds work?
Add your site URL or upload PDFs. Oxidesk indexes the pages and answers with citations.

Cited sources

Help-center article

96%

Product FAQ

89%

Smart handoff

Escalate with context when the AI should step aside.

Freshness checks

Know which answers need updated source material.

Tone and guardrails

Control personality, forbidden topics, and reply confidence.

Knowledge gaps

See what customers ask when your docs do not answer enough.

Integrations

Connect your AI chatbot to the tools you already use.

Train from your knowledge base and deploy answers wherever customers ask for help.

Notion
Slack
Zendesk
Intercom
Drive
HubSpot

Customers

What an Oxidesk AI chatbot does for support.

Customers get product and delivery answers after hours without opening a ticket.
MH

Maya, Head of Support

Every reply cites the help article it came from, so the team can trust it.
JO

Jon, Product Ops

New agents ramp faster because the chatbot already knows the docs.
PC

Priya, CX Lead

Unanswered questions show exactly which pages to write next.
AF

Alex, Founder

Nights and weekends are covered without adding another queue.
NS

Nora, Success Lead

The widget went live on the site in one script tag.
SO

Sam, Ops Manager

Pricing

AI chatbot pricing that scales with support.

Straightforward AI chatbot plans for teams that want better answers without another ticket queue.

Starter

Launch your first AI support assistant.

Solo

$29.00

/month

Currency: USD

Includes

  • 1 chatbot workspace
  • 1,000 AI answers / month
  • PDF, URL, and help center training
  • Source citations
Start Free

Growth

Scale AI support across your team.

Popular

$99.00

/month

Everything in Starter, plus

  • 5 chatbot workspaces
  • 10,000 AI answers / month
  • Slack, Intercom, and Zendesk
  • Analytics and knowledge gaps
  • Human handoff rules
Start Free

Enterprise

Advanced security, scale, and control.

Custom

Custom

Annual contracts available

Currency: USD

Everything in Growth, plus

  • Unlimited workspaces
  • Custom answer volume
  • SAML SSO and audit logs
  • Private deployment options
  • Priority support
Contact sales

Documentation

Guides to launch your AI chatbot with confidence.

Setup guides, API notes, and rollout patterns for Oxidesk AI customer support.

No credit card required

Ready to give every customer a faster AI chatbot answer?

Launch a trained Oxidesk assistant, review knowledge gaps, and keep support moving without adding another queue.

Setup in minutes Cited answers Human handoff

Live assistant

Oxidesk assistant

Trained on your website and files
Cited answers you can verify
Live on web, Slack, and help desk